Terms of Service

Using this site

bluepeaklighting.com is run by BluePeak Home Solutions Group LLC, doing business as BluePeak Outdoor Lighting. In these terms, “we,” “us” and “our” mean BluePeak Outdoor Lighting and BluePeak Home Solutions Group LLC.

You’re welcome to browse the site, use our lighting builder and contact us about a project. Please don’t misuse it, for example by sending spam, submitting someone else’s information, or trying to break or overload the site.

The photos, text and designs on this site belong to BluePeak Home Solutions Group LLC and may not be copied or reused without our written permission. How we handle your information is explained in our Privacy Policy.

We work to keep the site accurate, but it may sometimes contain errors, and we may change it at any time.

Estimates and quotes

Prices on this site, including the price shown in our lighting builder, are estimates. They’re based on the finish, number of lights and options you choose, and they’re meant to help you plan. They are not an offer or a contract.

At the design visit we see your property after dark, decide where each light goes, and check things like wire runs and power. Then we give you a written quote with the lights, options and total price, and how long the quote is valid.

Your price is not final until you accept a written quote from us. If you ask for changes after accepting, such as adding lights, we’ll confirm the new price with you before doing the extra work.

If your written quote says something different from these terms, the written quote controls.

Deposits and payment

Deposit and payment terms, including how much is due and when, and any cancellation terms, are set out in your written quote.

Payments are processed by Square, our payment processor. Your card details are handled by Square under its own terms and privacy notice.

Scheduling and installation

After you accept your quote and pay any deposit it requires, we’ll work with you to choose an install date. Most installs take one day. Weather, ground conditions or product availability can move a date; if that happens, we’ll contact you to reschedule.

To help install day go smoothly, please:

• Give us access to the areas we’re lighting, and keep pets inside while we work
• Tell us about anything buried where we’ll be working, such as irrigation lines, invisible pet fences, or private wiring or gas lines. Public utility locators don’t mark private lines.

We aren’t responsible for damage to buried lines or items that weren’t marked or that you didn’t tell us about. Some minor disturbance to soil, mulch or turf is normal when wire is buried.

Warranty

In plain English: our labor warranty covers our workmanship, meaning how we installed your system, including mounting, wiring and connections. If something we installed stops working during the labor warranty period because of how it was installed, call or email us and we’ll fix it.

Fixtures, bulbs and the transformer are covered by their manufacturer’s warranty, as listed above, under the manufacturer’s own terms. Warranty periods start on your install date.

To make a warranty request, email info@bluepeaklighting.com or call (919) 341-9098.

What the warranty doesn’t cover

• Damage from mowers, trimmers, aerators, landscapers or other contractors
• Damage from pets, deer or other animals
• Storms, lightning, flooding, falling limbs and other weather events
• Changes, moves, repairs or additions made by anyone other than us
• Re-aiming or moving lights as plants and trees grow (our optional annual tune-up visit takes care of this)
• Power outages, tripped outlets, or problems with your home’s electrical service
• Normal weathering, including the natural darkening (patina) of solid brass

If something isn’t covered, we’re still glad to help. We’ll give you a price for the repair before we do any work.

Limitation of liability

To the fullest extent the law allows:

• Our total liability for any claim related to our work or this site is limited to the amount you paid us for the work involved.
• We are not liable for indirect, incidental, special or consequential damages, such as lost income or loss of use.
• This website is provided “as is,” without warranties of any kind. Our warranty on your installation is the one described above and in your written quote.

Nothing in these terms limits any rights you have under the law that can’t be waived or limited.

Governing law

These terms are governed by the laws of the State of North Carolina. Any dispute will be handled in the state or federal courts located in Wake County, North Carolina, and you and we agree to that venue.

If you have a problem, please call us first so we can try to make it right.

Changes to these terms

We may update these terms from time to time. The version posted on this page, with its effective date, applies to your use of the site. Changes don’t affect a written quote you’ve already accepted.

Contact us

Questions about these terms, a quote or your warranty? Reach us here.

See also our Privacy Policy.